We believe in keeping things simple, honest, and transparent. These are the basic rules that help us serve you better. By shopping with us, you agree to these simple terms.

Who Can Shop With Us

We operate in Pakistan with respect for our local values. By placing an order, you confirm that you are an adult (18+ years old) and are purchasing these products for personal, responsible, and legitimate use, such as for married couples. We strictly sell our products for health, safety, and family planning purposes, and by shopping with us, you agree to use them responsibly.

Order Confirmation: What Happens Next?

After you place an order, we want to make sure everything is correct.

  • A Quick Hello: You might receive a friendly call / message from our team just to confirm your order details. This helps us avoid mistakes and ensures your package reaches the right place.
  • Ready to Ship: Once confirmed, our team gets to work immediately to pack your order discreetly.

Small Advance For Secure Your Order

To help us serve genuine customers like you faster, we sometimes request a small advance payment (usually just the delivery fee) for new orders only.

Why we do this: This helps us confirm that the order is real, which allows us to process and ship it to you much faster. The remaining amount is still paid via Cash on Delivery.

For Our Returning Customers: If you have ordered from us before, we will never ask you for an advance payment. We value your trust and loyalty, and we will process your orders instantly.

Product Quality & Use

We are proud to sell 100% genuine products from the most trusted brands.

  • Since we are the retailer and not the manufacturer, we recommend reading the instructions on the box carefully before use.
  • We stand by the quality of what we sell. If you ever feel something isn’t right with the product packaging when it arrives, just let us know!

Your Privacy is Guaranteed

Your privacy is protected by our Privacy Promise. We will never sell your data or share your purchase history.

Contact Us: If you have any questions about these terms, please email us at support@buycondoms.pk. We are always happy to help!